Property maintenance and tenant request management

Tenant requests answered fast, work orders closed, renewals started on time and arrears followed up, across every property.

Start free with Tenant requests Try the demo Book a walkthrough

One click opens a free 30-day workspace with Tenant requests and sample data. No credit card.

What gets in the way today

The work between the systems

Requests arrive by phone, email and text and some are lost.
Lease renewals start too late.
Arrears are followed up inconsistently.

How Neuclon handles it

Built for this, changed by your team

Neuclon tracks tenant requests, maintenance work orders, lease renewals and the rent roll. It flags urgent requests not assigned within an hour, renewals within 120 days and arrears over 30 days, and the agent drafts the tenant update and the renewal offer.

See it work

Try Tenant requests with sample data

Filter by what needs attention, switch to the board, open a record to see what its agent would do. The walkthrough shows the same tool being built and run.

Try it: Tenant requestsInteractive demo · sample data

The apps

What you get

Template · Real Estate & Property ManagementTenant requestsTenant requests and complaints with priority and resolution.Template · Real Estate & Property ManagementMaintenance work ordersTenant and preventive work orders with priority, vendor, cost and completion.Template · Real Estate & Property ManagementLease renewalsLeases approaching expiry with rent, renewal offer and tenant decision.Template · Real Estate & Property ManagementRent roll and arrearsUnits with rent, balance owed, days late and collection actions.

A day with Neuclon

How the day goes

8:10A tenant reports a leak. It is urgent, so the on-call technician is assigned within minutes.
8:15The tenant gets an update with the technician’s arrival window.
MonFour leases are within 120 days of expiry: renewal offers are drafted.
Month endArrears over 30 days are listed with the follow-up history.

An illustrative day. Your rules, people and systems set the details.

Prove it in 30 days

What to measure

Time to first response
Work orders closed on time
Renewals started 120 days out
Arrears over 30 days

Pick one of these, agree the baseline on day one, and measure it after 30 days on your own data. How the 30-day Sprint works.

Questions

Frequently asked

Can tenants submit requests online?

Yes, through a form or email, and their updates come from the same record.

Can we start from our own spreadsheets?

Yes. Import Excel or CSV and Neuclon maps the columns to the fields, or attach the sheet when you ask for the tool and it is designed around it.

Can we change it ourselves?

Yes. Ask in plain words, for example “add a downtime reason field” or “flag anything open more than 7 days”. Every version is kept.

How long does it take to start?

Minutes for the trial: it opens with sample data you can replace. A 30-day Sprint proves one improvement on your own data.

More solutions

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Everything Neuclon does for real estate & property management · All solutions · All apps and templates

Start with this in your own workspace

Free for 30 days. It opens with sample data you can replace with yours, and every Business feature is included.

Start free with Tenant requests Book a walkthrough