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Constituent requests, permits and inspections for local government

Requests answered, permits reviewed on time and inspections scheduled, with residents kept informed at every step.

Start free with Constituent requestsTry the demoBook a walkthrough

One click opens a free 30-day workspace with Constituent requests and sample data. No credit card.

What gets in the way today

The work between the systems

  • Requests come in by phone, email and the website, and some are lost.
  • Permit reviews exceed their statutory clocks.
  • Residents call to ask for status.
How Neuclon handles it

Built for this, changed by your team

Neuclon tracks constituent requests, permit applications, inspections and public records requests. It flags requests past their response target, permits near their review deadline and records requests near their legal deadline, and the agent drafts the resident update.

See it work

Try Constituent requests with sample data

Filter by what needs attention, switch to the board, open a record to see what its agent would do. The walkthrough shows the same tool being built and run.

Try it: Constituent requestsInteractive demo · sample data
The apps

What you get

Template · Government & Public AdministrationConstituent requestsService requests and 311 cases with department, SLA and resolution.Template · Government & Public AdministrationPermit applicationsBuilding and business permits with reviews, inspections and decision deadlines.Template · Government & Public AdministrationInspectionsBuilding, health and fire inspections with result and re-inspection.Template · Government & Public AdministrationPublic records requestsFOIA and public records requests with statutory deadlines and redaction status.
A day with Neuclon

How the day goes

  1. 8:00Overnight requests are routed to the right department with a response target.
  2. 10:00A permit is 5 days from its review deadline: the reviewer is reminded.
  3. 13:00The inspection is scheduled and the applicant gets the time.
  4. FriResponse times by department are on the board.

An illustrative day. Your rules, people and systems set the details.

Prove it in 30 days

What to measure

  • Requests answered within target
  • Permits reviewed on time
  • Records requests within the legal deadline
  • Status calls from residents

Pick one of these, agree the baseline on day one, and measure it after 30 days on your own data. How the 30-day Sprint works.

Questions

Frequently asked

Can residents see the status of their request?

They receive updates by email at each step, and you can publish a status link.

Can we start from our own spreadsheets?

Yes. Import Excel or CSV and Neuclon maps the columns to the fields, or attach the sheet when you ask for the tool and it is designed around it.

Can we change it ourselves?

Yes. Ask in plain words, for example “add a downtime reason field” or “flag anything open more than 7 days”. Every version is kept.

How long does it take to start?

Minutes for the trial: it opens with sample data you can replace. A 30-day Sprint proves one improvement on your own data.

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Everything Neuclon does for government & public administration · All solutions · All apps and templates

Start with this in your own workspace

Free for 30 days. It opens with sample data you can replace with yours, and every Business feature is included.

Start free with Constituent requestsBook a walkthrough