Ship, support and renew from one place.
Neuclon gives software & saas teams the tools, rules, automations and AI agents for the way they actually work, built by asking and changed by the people who know the process. Your studios: Product & Roadmap · Engineering · Customer Success · Sales & Revenue · Support · Security & Compliance · Marketing.
Real work Neuclon takes on in software & saas.
Customer health
Accounts with ARR, health score, usage, renewal date and CSM actions.
- Tracks
- Account, ARR, Health score, Active users %, Renewal date, CSM, Risk…
- Flags automatically
- At risk
- Renewal in 90 days
- Healthy
- The agent
- Every morning its agent finds what is at risk, drafts the follow-up for a person to approve and writes the one-page summary for your next meeting.
A ready-made template: preview it, add it, then change any field or rule by asking.
Product roadmap
Features from idea to release with impact, effort, owner and target quarter.
- Tracks
- Feature, Theme, Impact, Effort, Product manager, Target release, Customer requests…
- Flags automatically
- Slipping
- High impact, not planned
- Released
- The agent
- Every morning its agent finds what is slipping, drafts the follow-up for a person to approve and writes the one-page summary for your next meeting.
A ready-made template: preview it, add it, then change any field or rule by asking.
Support tickets
Customer tickets with priority, SLA, assignee and resolution.
- Tracks
- Ticket, Customer, Priority, Category, Opened, Assignee, Status
- Flags automatically
- P1 open
- Open 3+ days
- Solved
- The agent
- Every morning its agent finds what is p1 open, drafts the follow-up for a person to approve and writes the one-page summary for your next meeting.
A ready-made template: preview it, add it, then change any field or rule by asking.
Incident log
Production incidents with severity, impact, timeline and postmortem actions.
- Tracks
- Incident, Severity, Service, Started, Incident commander, Customers affected, Postmortem due…
- Flags automatically
- SEV1 open
- Postmortem overdue
- Done
- The agent
- Every morning its agent finds what is sev1 open, drafts the follow-up for a person to approve and writes the one-page summary for your next meeting.
A ready-made template: preview it, add it, then change any field or rule by asking.
SOC 2 controls
Controls with owners, evidence, test status and audit readiness.
- Tracks
- Control, Domain, Owner, Evidence collected, Last tested, Next test, Result…
- Flags automatically
- Exception
- Evidence missing
- Pass
- The agent
- Every morning its agent finds what is exception, drafts the follow-up for a person to approve and writes the one-page summary for your next meeting.
A ready-made template: preview it, add it, then change any field or rule by asking.
Also ready: Sprint backlog, Deal desk approvals, Marketing campaigns, Vendor security reviews.
- Roadmap, tickets, incidents and renewals in separate tools.
- Customer health known only when a customer churns.
- SOC 2 evidence collected in a rush before the audit.
- Discounts approved in chat with no record.
- Build by asking. Describe the tool; Neuclon builds it with the fields, flags, views and actions, on your data.
- Rules your team owns. Thresholds, approvals and flags written in plain English and changed by the process owner, with every version kept.
- Automations and agents. Work moves on its own: records trigger actions, agents chase what is late and draft what is next, within limits you set.
- One connected workspace. Studios for each department, so the tools share data instead of copies.
- Higher net retention.
- Audit-ready controls all year.
- Incidents closed with postmortems.
A customer success team saves at-risk renewals
Accounts, usage and renewal dates sit in one tool. Neuclon flags high-risk accounts renewing in 90 days, and the agent prepares the QBR brief for the CSM.
An illustrative scenario showing how a team could use Neuclon, not a customer story.
Built for the people who know the work.
Rules
Business rules live in one place per tool, in plain English: flags, thresholds, required fields, approvals and agent guardrails. Process owners change them; IT sets who may.
Flows and automation
Record changes and daily schedules trigger actions: emails, records in other tools, documents and webhooks. Anything that leaves the company waits for approval.
Agents and intelligence
An AI agent in every tool, agents designed by asking, and a performance view of every run: success, changes, approvals and what the guardrails stopped.
Platform and testing
Every change is versioned and reversible, new tools are previewed on example records before they go live, and Neuclon runs hosted on Microsoft Azure or in your own cloud.
See it with your own process.
Bring the spreadsheet or the process your team struggles with most. We'll build it with you in the walkthrough.