How to have your data deleted.

If you messaged a business

1. Email support@neuclon.com with the subject “Data deletion request”.
2. Tell us the business you wrote to, the channel (WhatsApp, Messenger, Instagram, chat, email or phone), and the phone number or account name you used.
3. We confirm the request with you, pass it to that business, and delete the conversations and contact details within 30 days unless the business must keep them by law. We write back when it is done.

If you have a Neuclon account

• Company admins can delete the whole workspace and everything in it permanently from Settings → Workspace, after exporting it if they wish.
• Anyone else can ask their company's admin to remove them, or email support@neuclon.com from the address on the account and we will delete the account within 30 days.

Disconnecting Facebook or Instagram

You can also remove Neuclon's access from Facebook: Settings & privacy → Settings → Business integrations, then remove Neuclon. A business can disconnect its Page, Instagram account or WhatsApp number from Neuclon at any time; Neuclon then stops receiving messages.