Loads, docks and exceptions, handled before customers call.
Neuclon gives logistics & supply chain teams the tools, rules, automations and AI agents for the way they actually work, built by asking and changed by the people who know the process. Your studios: Transportation Management · Warehouse Operations · Procurement & Suppliers · Inventory Planning · Customer Orders · Compliance & Safety.
Real work Neuclon takes on in logistics & supply chain.
Load board
Loads with lanes, carriers, rates, pickup and delivery windows and tracking.
- Tracks
- Load, Origin, Destination, Carrier, Rate, Pickup, Delivery…
- Flags automatically
- Late delivery
- Exception
- Delivered
- The agent
- Every morning its agent finds what is late delivery, drafts the follow-up for a person to approve and writes the one-page summary for your next meeting.
A ready-made template: preview it, add it, then change any field or rule by asking.
Order exceptions
Customer orders off plan: shortages, damages, delays and their resolution.
- Tracks
- Order, Customer, Exception, Value, Raised, Owner, Customer notified…
- Flags automatically
- Customer not told
- Open 3+ days
- Resolved
- The agent
- Every morning its agent finds what is customer not told, drafts the follow-up for a person to approve and writes the one-page summary for your next meeting.
A ready-made template: preview it, add it, then change any field or rule by asking.
Carrier scorecard
Carriers rated on on-time pickup and delivery, claims and cost.
- Tracks
- Carrier, Mode, On-time %, Claims, Spend YTD, Owner, Rating
- Flags automatically
- Probation
- Below 92% on time
- Preferred
- The agent
- Every morning its agent finds what is probation, drafts the follow-up for a person to approve and writes the one-page summary for your next meeting.
A ready-made template: preview it, add it, then change any field or rule by asking.
Dock appointments
Inbound and outbound appointments by door, carrier and time.
- Tracks
- Appointment, Direction, Carrier, Door, Date, Pallets, Status
- Flags automatically
- No-show
- Today
- Done
- The agent
- Every morning its agent finds what is no-show, drafts the follow-up for a person to approve and writes the one-page summary for your next meeting.
A ready-made template: preview it, add it, then change any field or rule by asking.
Freight claims
Damage and shortage claims with carrier, value and recovery.
- Tracks
- Claim, Carrier, Shipment, Type, Claimed, Recovered, Filed…
- Flags automatically
- Open 60+ days
- Denied
- Paid
- The agent
- Every morning its agent finds what is open 60+ days, drafts the follow-up for a person to approve and writes the one-page summary for your next meeting.
A ready-made template: preview it, add it, then change any field or rule by asking.
Also ready: Warehouse cycle counts, Supplier scorecard, Customs and import entries, Slotting and space.
- Order exceptions found when the customer complains.
- Carrier performance judged on anecdotes.
- Dock appointments and cycle counts in spreadsheets.
- Freight claims that expire before anyone files them.
- Build by asking. Describe the tool; Neuclon builds it with the fields, flags, views and actions, on your data.
- Rules your team owns. Thresholds, approvals and flags written in plain English and changed by the process owner, with every version kept.
- Automations and agents. Work moves on its own: records trigger actions, agents chase what is late and draft what is next, within limits you set.
- One connected workspace. Studios for each department, so the tools share data instead of copies.
- Customers told before they ask.
- Carriers ranked on facts.
- Claims recovered, not written off.
A distribution center gets ahead of order exceptions
Exceptions are logged as they happen with the customer impact. Neuclon flags anything unresolved for a day, and the agent drafts the customer update for the account manager.
An illustrative scenario showing how a team could use Neuclon, not a customer story.
Built for the people who know the work.
Rules
Business rules live in one place per tool, in plain English: flags, thresholds, required fields, approvals and agent guardrails. Process owners change them; IT sets who may.
Flows and automation
Record changes and daily schedules trigger actions: emails, records in other tools, documents and webhooks. Anything that leaves the company waits for approval.
Agents and intelligence
An AI agent in every tool, agents designed by asking, and a performance view of every run: success, changes, approvals and what the guardrails stopped.
Platform and testing
Every change is versioned and reversible, new tools are previewed on example records before they go live, and Neuclon runs hosted on Microsoft Azure or in your own cloud.
See it with your own process.
Bring the spreadsheet or the process your team struggles with most. We'll build it with you in the walkthrough.