Less admin around patients, more time with them.
Neuclon gives healthcare & medical services teams the tools, rules, automations and AI agents for the way they actually work, built by asking and changed by the people who know the process. Your studios: Patient Access · Clinical Operations · Quality & Patient Safety · Revenue Cycle · Workforce & Credentialing · Facilities & Equipment.
Real work Neuclon takes on in healthcare & medical services.
Referral management
Incoming referrals from receipt to scheduled appointment, with authorisations and wait times.
- Tracks
- Referral, Specialty, Referring practice, Received, Authorisation, Scheduled for, Coordinator…
- Flags automatically
- Urgent not scheduled
- Waiting 7+ days
- Completed
- The agent
- Every morning its agent finds what is urgent not scheduled, drafts the follow-up for a person to approve and writes the one-page summary for your next meeting.
A ready-made template: preview it, add it, then change any field or rule by asking.
Prior authorizations
Authorizations needed before service, with payer, status and dates.
- Tracks
- Authorization, Payer, Service, Requested, Service date, Coordinator, Status
- Flags automatically
- Service soon, not approved
- Denied
- Approved
- The agent
- Every morning its agent finds what is service soon, not approved, drafts the follow-up for a person to approve and writes the one-page summary for your next meeting.
A ready-made template: preview it, add it, then change any field or rule by asking.
Claim denials
Denied claims with payer, reason, appeal deadline and recovered amounts.
- Tracks
- Claim, Payer, Denial reason, Amount, Appeal deadline, Owner, Status
- Flags automatically
- Appeal deadline soon
- Large denial
- Recovered
- The agent
- Every morning its agent finds what is appeal deadline soon, drafts the follow-up for a person to approve and writes the one-page summary for your next meeting.
A ready-made template: preview it, add it, then change any field or rule by asking.
Credentialing tracker
Licences, certifications and privileges with expiry dates and re-credentialing.
- Tracks
- Clinician, Role, Licence expires, Board certification expires, DEA expires, Privileges review, Coordinator…
- Flags automatically
- Licence expired
- Expiring in 60 days
- Active
- The agent
- Every morning its agent finds what is licence expired, drafts the follow-up for a person to approve and writes the one-page summary for your next meeting.
A ready-made template: preview it, add it, then change any field or rule by asking.
Incident reports
Patient safety and staff incidents with severity, investigation and actions.
- Tracks
- Incident, Unit, Type, Severity, Reported, Investigator, Actions due…
- Flags automatically
- Severe
- Actions overdue
- Closed
- The agent
- Every morning its agent finds what is severe, drafts the follow-up for a person to approve and writes the one-page summary for your next meeting.
A ready-made template: preview it, add it, then change any field or rule by asking.
Also ready: Appointment no-shows, Equipment maintenance, Staff training and certifications, Patient complaints and compliments.
- Referrals, prior authorizations and denials tracked across portals and spreadsheets.
- Credentialing and training expiries managed by hand.
- Incident reports and patient feedback without follow-through.
- Equipment maintenance due dates that slip.
- Build by asking. Describe the tool; Neuclon builds it with the fields, flags, views and actions, on your data.
- Rules your team owns. Thresholds, approvals and flags written in plain English and changed by the process owner, with every version kept.
- Automations and agents. Work moves on its own: records trigger actions, agents chase what is late and draft what is next, within limits you set.
- One connected workspace. Studios for each department, so the tools share data instead of copies.
- Fewer denials and delays.
- Staff always credentialed.
- Safety events closed with learning.
A clinic stops losing revenue to missed authorizations
Every service needing prior authorization is logged with its date. Neuclon flags anything within three days that isn't approved, and the agent prepares the payer follow-up for the coordinator.
An illustrative scenario showing how a team could use Neuclon, not a customer story.
Built for the people who know the work.
Rules
Business rules live in one place per tool, in plain English: flags, thresholds, required fields, approvals and agent guardrails. Process owners change them; IT sets who may.
Flows and automation
Record changes and daily schedules trigger actions: emails, records in other tools, documents and webhooks. Anything that leaves the company waits for approval.
Agents and intelligence
An AI agent in every tool, agents designed by asking, and a performance view of every run: success, changes, approvals and what the guardrails stopped.
Platform and testing
Every change is versioned and reversible, new tools are previewed on example records before they go live, and Neuclon runs hosted on Microsoft Azure or in your own cloud.
See it with your own process.
Bring the spreadsheet or the process your team struggles with most. We'll build it with you in the walkthrough.