Catalog, orders and customers, all moving together.
Neuclon gives ecommerce teams the tools, rules, automations and AI agents for the way they actually work, built by asking and changed by the people who know the process. Your studios: Catalog & Merchandising · Orders & Fulfillment · Customer Service · Marketing & Growth · Inventory & Suppliers · Finance & Analytics.
Real work Neuclon takes on in ecommerce.
Product catalog
Every SKU with price, cost, margin, stock, channels and content status.
- Tracks
- Product, SKU, Price, Cost, Margin, Stock, Channels…
- Flags automatically
- Out of stock
- Content missing
- Live
- The agent
- Every morning its agent finds what is out of stock, drafts the follow-up for a person to approve and writes the one-page summary for your next meeting.
A ready-made template: preview it, add it, then change any field or rule by asking.
Inventory reorder
SKUs with stock, sales velocity and reorder points.
- Tracks
- SKU, Product, On hand, Reorder point, Weekly sales, Supplier, Lead time (days)…
- Flags automatically
- Stockout
- Below reorder point
- OK
- The agent
- Every morning its agent finds what is stockout, drafts the follow-up for a person to approve and writes the one-page summary for your next meeting.
A ready-made template: preview it, add it, then change any field or rule by asking.
Customer service tickets
Customer emails and chats with order, issue, priority and resolution.
- Tracks
- Ticket, Customer email, Order number, Issue, Opened, Agent, Priority…
- Flags automatically
- Open 2+ days
- High priority
- Solved
- The agent
- Every morning its agent finds what is open 2+ days, drafts the follow-up for a person to approve and writes the one-page summary for your next meeting.
A ready-made template: preview it, add it, then change any field or rule by asking.
Returns and refunds
Returns from request to refund with reason, condition and restock.
- Tracks
- Return, Order number, Customer email, Reason, Refund amount, Requested, Condition…
- Flags automatically
- Waiting 10+ days
- Damaged on arrival
- Refunded
- The agent
- Every morning its agent finds what is waiting 10+ days, drafts the follow-up for a person to approve and writes the one-page summary for your next meeting.
A ready-made template: preview it, add it, then change any field or rule by asking.
Marketplace listings
Listings on Amazon, eBay and others with price, rating and issues.
- Tracks
- Listing, Marketplace, SKU, Price, Rating, Units last 30 days, Owner…
- Flags automatically
- Suppressed
- Rating below 4
- Active
- The agent
- Every morning its agent finds what is suppressed, drafts the follow-up for a person to approve and writes the one-page summary for your next meeting.
A ready-made template: preview it, add it, then change any field or rule by asking.
Also ready: Promotions calendar, Supplier purchase orders, Product launches, Influencer partnerships.
- Stock-outs discovered when customers complain.
- Returns and service tickets in one app, orders in another, suppliers in email.
- Launch checklists for photos, copy and pricing kept in someone's head.
- Marketplace listings suppressed without anyone noticing.
- Build by asking. Describe the tool; Neuclon builds it with the fields, flags, views and actions, on your data.
- Rules your team owns. Thresholds, approvals and flags written in plain English and changed by the process owner, with every version kept.
- Automations and agents. Work moves on its own: records trigger actions, agents chase what is late and draft what is next, within limits you set.
- One connected workspace. Studios for each department, so the tools share data instead of copies.
- Fewer stock-outs.
- Faster answers to customers.
- Launches with nothing missing.
A store never runs out of its best sellers
SKUs, stock and weekly sales sit in one tool. Neuclon flags anything below its reorder point, and the agent drafts the purchase order to the supplier for approval.
An illustrative scenario showing how a team could use Neuclon, not a customer story.
Built for the people who know the work.
Rules
Business rules live in one place per tool, in plain English: flags, thresholds, required fields, approvals and agent guardrails. Process owners change them; IT sets who may.
Flows and automation
Record changes and daily schedules trigger actions: emails, records in other tools, documents and webhooks. Anything that leaves the company waits for approval.
Agents and intelligence
An AI agent in every tool, agents designed by asking, and a performance view of every run: success, changes, approvals and what the guardrails stopped.
Platform and testing
Every change is versioned and reversible, new tools are previewed on example records before they go live, and Neuclon runs hosted on Microsoft Azure or in your own cloud.
See it with your own process.
Bring the spreadsheet or the process your team struggles with most. We'll build it with you in the walkthrough.