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Template · Social Media Content

Comments and DMs for social media content

Comments and messages that need a reply, with priority, owner and response time.

Start free with Comments and DMsTry the demo

One click opens a free 30-day workspace with this template and sample data. Change anything by asking.

Interactive demo and walkthrough

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Try it: Comments and DMsInteractive demo · sample data
Inside

What it does

Comments and messages that need a reply, with priority, owner and response time.

Tracks
Message, Platform, From, Type, Received, Owner, Priority, Status
Flags automatically
  • Waiting 2+ days when Received is more than 2 days ago and Status is New
  • Complaint when Type is Complaint and Status is not Closed
  • Replied when Status is Replied
Actions and automations
  • Create a one-page summary: A short Word summary of this message for a meeting or a hand-over.
Views and charts
A table, a board and charts you add by asking
Its agent
Watches every message for the flags above, drafts the follow-up and waits for approval, at the autonomy level you choose.
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Neuclon for social media content · All apps and templates

Questions

Frequently asked

Can we start from our own spreadsheets?

Yes. Import Excel or CSV and Neuclon maps the columns to the fields, or attach the sheet when you ask for the tool and it is designed around it.

Can we change it ourselves?

Yes. Ask in plain words, for example “add a downtime reason field” or “flag anything open more than 7 days”. Every version is kept.

How long does it take to start?

Minutes for the trial: it opens with sample data you can replace. Measure one improvement on your own data within 30 days, on your own or with an implementation partner.

Start with this in your own workspace

Free for 30 days. It opens with sample data you can replace with yours, and every Business feature is included.

Start free with Comments and DMsBook a walkthrough