How Neuclon + Odoo + Teams + Outlook create a unified Customer 360.

Odoo CRM, Microsoft 365 and Neuclon’s intelligence layer connect correspondence, meetings, files and actions into one customer context. Your team keeps working in the apps it knows; Neuclon orchestrates across them.

Start with Odoo on Neuclon Book a walkthrough

Odoo CRMAccounts, leads, opportunities, orders

OutlookEmails, calendar, follow-ups

TeamsMeetings, transcripts, collaboration

OneDriveFiles, proposals, contracts

Connected data layers

CRM system of recordOdoo keeps the customers, pipeline, orders and account activity.

Communication captureOutlook brings in customer correspondence and scheduled meetings.

Conversation intelligenceTeams meetings and their transcripts add what was said and agreed.

Content contextOneDrive files attach proposals, decks and contracts to the customer.

OutlookEmails · Calendar

TeamsMeetings · Transcripts

OneDriveFiles · Proposals

NEUCLONAI INTELLIGENCE LAYER

Customer 360Unified customer view, linked to the account in Odoo

Neuclon intelligence on top

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Customer 360 viewOne place for the contacts, emails, meetings, files and CRM activity of each account.

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Opportunity intelligenceSummarizes account history, risks and open questions, and suggests the next best action.

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Relationship memoryMeeting notes, transcript highlights and open commitments, kept with the account.

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Workflow automationFollow-ups, tasks, account briefs and handoffs, prepared by agents and approved by a person.

In the app

Every connected app on one desktop, with one sign-in.

Odoo, Outlook, Teams and OneDrive appear under Apps as soon as they are connected. Odoo opens already signed in; the Odoo Builder customizes it in plain words.

The Apps section of a Neuclon workspace: Odoo, Odoo Builder, Outlook, Teams, OneDrive and Connect an app

What it looks like

Before the meeting, not after an hour of searching.

Brief me on Lakeshore Foods before my 2 pm call.

NEUCLON · CUSTOMER 360

Odoo: two open opportunities and one late sales order, with the reason the customer gave.
Outlook: the last six emails, including an unanswered question about lead times.
Teams: last week’s call, with what was agreed and who owes what.
OneDrive: the current proposal and the signed contract.
Next best action: confirm the new ship date, then send the revised proposal. Drafted for you to approve.

Illustrative example. Customer names are invented.

Illustrative value

75%FASTER PREP20 minutes down to 5 for each customer brief

600 hCAPACITY RETURNED10 people · 5 briefs a week · 48 weeks · 15 minutes saved each

$42KCAPACITY VALUE600 hours × $70 loaded hourly cost

An illustration with the assumptions shown, not a customer result. Use your own numbers.